Initiation |
 |
Immediate
telephone contact and communication with transferee |
 |
Tele-counseling
|
 |
Face-to-face
consultation |
 |
Needs
analysis and assessment |
|
Pre-Departure |
 |
Assessment,
identification and selection of appropriate communities (neighborhoods
and/or towns) based upon |
|
|
Housing:
buying or renting, suburban or urban, size requirements, purchase
price or rental guidelines |
|
|
Educational
requirements |
|
|
Commutation
issues |
|
|
Lifestyle
and recreational needs |
 |
Overnight
customized relocation package, based upon needs analysis of budget,
lifestyle needs and special requirements including, but not limited
to: |
|
|
Local
real estate customs and procedures -- disclosure and agency information
|
|
|
Spousal
job or special interest s information |
|
|
Childcare/Eldercare
information |
|
|
Schools
and/or appropriate education information |
|
|
Transportation
information and guidance |
|
|
Parks
and Recreational activities |
|
|
Cultural
activities |
|
|
Medical
facilities |
|
|
Housing
prices and sample listings |
|
|
Income
to mortgage qualification information when appropriate |
|
|
Detailed
appropriate local area Maps |
|
|
Community
specific information for appropriate areas |
|
|
Climate
|
|
|
Tax
Issues and state differences |
 |
Identify
and arrange visits to suitable schools -- assist with special education
needs |
 |
Identify
and arrange visits to pre-school facilities |
 |
Customized
itinerary and viewing schedules designed and coordinated to optimize
time |
 |
Selection
of appropriate real estate professionals identified and matched to
work with the transferee |
 |
Plan
arrival strategy |
|
Area overview
/ orientation trip |
 |
Housing
in appropriate neighborhoods |
 |
Transportation
-- including commute to local schools and workplace |
 |
Security
|
 |
Local
amenities |
 |
Shopping/centers
and facilities for specific needs |
 |
Parks
and Recreation |
 |
Education
issues, including adult education |
 |
Geographic
and historical points of interest |
 |
Restaurants
and community amenities |
 |
Medical
Facilities |
 |
Major
businesses |
 |
Sports
facilities |
 |
Places
of worship |
|
Special additional
international and VIP needs |
 |
Bank
account set-up and guidance regarding different banking styles
|
 |
Assistance
with credit and mortgage issues |
 |
Spousal
Assistance -- identify and assist spouse in career oriented activities
and networking from a business and social perspective |
 |
School
registration and assistance with international education issues
|
 |
Information
regarding ethnic social programs and language schools |
 |
Government
or relevant official documents |
|
|
Social
security |
|
|
Arrange
for driving lessons (if appropriate) |
|
|
Local
driver's license application and information |
|
|
Parking
permits |
|
|
Post
office procedures |
 |
Local
amenities from a cross-cultural perspective |
|
|
Local
libraries |
|
|
Community
centers |
|
|
Sports
and Health Club facilities |
|
|
Art,
Music, Dance, Theater, Cultural Events |
|
|
Media
Advise -- i.e. TV, radio, newspapers, magazines |
 |
Automobile
purchase/lease options and evaluation |
 |
Local
shopping customs and products |
 |
An
explanation of the health/medical system |
 |
Local
laws, customs and etiquette |
 |
Furniture
rental/purchase assistance |
 |
Utility
and telephone set-up |
 |
Operation
of appliances |
 |
Insurance
information and assistance -- car and home |
 |
Provide
total turnkey housing arrangements and/or services |
|
Trantition process |
 |
Facilitation
of lease execution for renters |
 |
Temporary
housing assistance/arrangements |
 |
Assistance
with utility transfers or set-up |
 |
Provision
of qualified resources and information, from educational consultants
and car mechanics and contractors to mortgage brokers and housekeepers
|
 |
Resource
list of emergency telephone numbers |
 |
Area
integration and networking assistance |
 |
Spousal
networking assistance and introductions -- personal and career
|
 |
Storage
issues |
 |
Post
move-in support and follow up to assist with problems and/or emergencies
available for: |
|
|
First
year |
|
|
First
three months |
|
|
First
six months |
|
Constant
single point of contact follow-up throughout the search and transition
process |
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